Privacy Policy

Our privacy policy is very important to us and governs our actions. The website wehostels.com and the WeHostels mobile applications are owned, operated and made available by StudentUniverse.com Inc. doing business as WeHostels.

This document will tell you what information we collect from you, what we are going to do with the information, and your rights concerning the information. The information we receive depends on what you do when you visit our website and mobile applications.

If you visit our website and mobile applications to browse or read content, we use cookies (see below) to match your requests to a session, so we can remember if/when you logged on, and what products you are searching for. We log and track session data information to measure the number of visitors to the different sections of our website and mobile applications, and to make our website and mobile applications more useful.

If you visit our website and mobile applications to make a purchase, our check­out process requires you to provide us with contact information (like your name and address), unique identifiers (like your email address), and demographic information (like your zip code and age).

We use your contact information to send you information about your purchases and promotional material (if you chose to allow us to). Your contact information is also used to contact you when necessary. You have the option of not receiving future mailings (see the choice/opt­out section below).

Financial information (such as credit card numbers) that we collect is used to bill customers for products and services.

We realize the sensitive nature of this information, and guard this information very carefully.





Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies, but we do not store your personal data in those cookies. Rather, we use cookies to collect and store non­personal data, such as the name of the domain and host from which you access the Internet (for example, yahoo.com or princeton.edu); the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our website and mobile applications; and the Internet address of the website from which you linked directly to our website and mobile applications.

Some of our business partners, including Google, use cookies and action tags (also known as single pixel gifs or web beacons) on our site to measure advertising effectiveness, show our ads on other sites, and serve ads based on your prior visits to our website, but we have no access to or control over these cookies and action tags. Any information that these third parties collect via cookies and action tags is completely anonymous. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. If you would like more information about this practice and your choices, click here.





Sharing Information

No personally identifiable information will be shared with our partners except as part of an explicit transaction­ for example, providing your customer data to the hotelier on which you've made a booking. Some of your information may be shared on an aggregate basis only, but that information will not be sufficient to permit the recipient to identify you.

As we continue to develop our business, we might sell or buy companies or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that StudentUniverse.com, Inc or substantially all of its assets are acquired, customer information could be one of the transferred assets.

Except as set forth in the Terms of Use and this Privacy Policy, we will not willfully disclose personal data about you to any third party without first receiving your permission. Failure to abide by the terms of use can forfeit your rights as described in our privacy policy.





Spam

We take extreme efforts to not involve ourselves with junk mail companies. Our mail is as targeted as we can make it, and we allow you to opt out at any time. If you feel we aren't living up to our promise, please send us an email.

We occasionally run contests on our website and mobile applications in which we ask visitors for contact information (like your email address). We use contact data from our contests to alert winners of their status, and to send users information about our company and promotional material from some of our partners. Users have the option of not receiving future mailings; see the choice/opt­out section below.





Security

We follow industry standards for credit card transactions to make sure your information stays yours. We use Secure Sockets Layer (SSL) encryption technology, which is widely used and respected across the industry. SSL encrypts your name, address, telephone number and credit card information before they are transmitted across the Internet, so you can feel safe about doing business with us.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. All employees who have access to, or are associated with the processing of personal data, are obliged to respect our visitors' personal data.





Children's Guidelines

Children under 15 are not permitted to create an account at WeHostels or StudentUniverse.com, Inc. We do not knowingly collect personal data from children. Our younger visitors may visit the website and mobile applications and read content, but only account holders over the age of 17 may buy products.





Choice/Opt­Out

Our website and mobile applications provides users the opportunity to opt­out of receiving communications from us and our partners on the link to unsubscribe provided in your email communications.

If you want to not receive future communications, you can opt­out on the link to unsubscribe provided in your email communications, or send us an email.





Correct/Update

You can correct or update your account profile information at any time by going to My Account and signing in to your existing account.





Partner Websites

This site contains links to other websites. StudentUniverse.com, Inc is not responsible for the privacy practices or the content of other websites.





Contacting the Company

If you have any questions about this privacy statement, the practices of this website or mobile applications, or your dealings with WeHostels or StudentUniverse.com, Inc on this website or mobile applications, send us an email or you can contact:

StudentUniverse
130 Turner Street
Suite 530
Waltham, MA 02453