You can browse the Sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers located in the United States. We may collect and store the following personal information:
When you use or connect to a WeHostels website or download a WeHostels mobile app by or through a Third Party Platform, such as Facebook or other social networking site, you allow us to access and/or collect certain information from your Third Party Platform profile/account (such as your Facebook account) or via any cookies placed on your device by such Third Party Platform as permitted by the terms of the agreement and your privacy settings with the Third Party Platform.
We will share such information with the Third Party Platform for their use as permitted by the terms of the agreement and your privacy setting with the Third Party Platform.
We will share some of the information we collect from you upon install of the mobile app with vendors and other service providers who are engaged by or working with us in connection with the operation of the services we provide to you and/or for analytics purposes which may require the reproduction and display of such information in an aggregated and anonymized manner such that will not in any way identify you.
You may "opt out" of the collection of your information for third party analytics purposes by following the directions provided by our third party analytics vendor located at http://www.mobileapptracking.com/privacy-policy/.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience to complete the transaction process. You agree that we may use your personal information to:
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. We may also share your personal information with:
Your UserID, name, email, and/or company name may be displayed throughout the Sites and is therefore available to the public. All of your activities on the Site will be traceable to any of these fields. Other people can see your bookings, listings, ratings, comments, itineraries, and any other information that you submit, any content you add rankings, ratings and associated comments and so on.
Our Sites enable you to share personal and financial information in order to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact and financial information in order to facilitate your transactions. When users are involved in a transaction, they may have access to each other's name, user ID, email address, and other contact and financial information. In all cases, you must give other users the option to remove themselves from your database and the opportunity to review what information you have collected about them. You agree to use user information only for:
We use "cookies" (small files placed on your hard drive) on certain pages of the Site to help analyze our web page flow, customize our services, measure promotional effectiveness, and promote trust and safety. We link the information we store in cookies to personally identifiable information you submit while on our site in order to customize the user experience. A few important things you should know about cookies are that:
We and our users do not tolerate spam. Make sure to set your notification preferences for the Sites so that we can communicate with you according to your preferences. You are not licensed to add other users the Sites, even a user who has purchased a service from you, to your mail list (email or physical mail) without their express consent. To report spam or spoof emails related to the Sites, please contact us.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL/TLS). To learn more about SSL/TLS click here Secure Socket Layer technology (SSL/TLS). Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications and other users may abuse or misuse your personal information that they collect from the Site. Therefore, although we work very hard to protect your privacy, we do not promise and you should not expect, that your personal information or private communications will always remain private.
We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.
We offer Live Chat service. If you use it you should be aware that any personally identifiable information you submit there can be read, collected, or used for service improvement purposes and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in the chat.