Terms of Use

Read the Terms and Conditions of use below carefully.

The website WeHostels.com and the WeHostels Mobile Applications are owned, operated and made available by StudentUniverse.com Inc. doing business as WeHostels.

By accessing and/or using the WeHostels website and/or mobile applications you agree that you are bound by these Terms and Conditions.

In order to use the WeHostels website and mobile applications to purchase products, we require you to agree to our Privacy Policy and all of the Terms and Conditions, below. If you do not agree to our Terms and Conditions, do not access or use this website and mobile applications.

Identity and Fraud

WeHostels and/or any of its partners are not liable for any and all damages claimed by any person (or persons) who misrepresent themselves on our website and mobile applications or to our company in any form. You understand that you are financially responsible for all uses of this site by you, and by those using your account information. You are responsible for maintaining the confidentiality of your account information and password.

Website and mobile applications Terms and Conditions

By using this site, you agree to all of our Terms and Conditions, without modification. As our business grows, we may change or add to these Terms and Conditions. You must check these Terms and Conditions periodically as they may change over time, and you agree that you are bound by such changes.

Limitations on your use

WeHostels provides the website and mobile applications solely to permit you to determine the availability of goods and services offered on the mobile applications and to make legitimate reservations or otherwise transact business with WeHostels, and for no other purposes. The website and mobile applications are for your personal, non­commercial use. You agree that you will use the website and mobile applications’ services only to make legitimate reservations or purchases for you or for another person for whom you are authorized to act both legally and under the terms of this Agreement. You are completely responsible for all assessments, charges, duties, fees, and taxes arising out of your use of the mobile applications. Your account information is owned by and proprietary to WeHostels. While you may access your account information through the mobile applications, you may not give access to your account to any person or entity other than a member of your household. You may not give access to your account to any third party on­line service. You agree that you will not Misuse the website and mobile applications. "Misuse" includes, but is not limited to, using the Site to do any of the following:

  1. Distribute, disseminate, post, or publish any information or material that degrades, embarrasses, harasses, humiliates, intimidates, or threatens any individual or group of individuals on the basis of their age, ancestry, color, ethnicity, marital status, medical condition, mental or physical disability, national origin, race, sex, sexual orientation, union or nonunion affiliation, or any other basis protected by federal, state, or local law or ordinance.
  2. Abuse, defame, harass, stalk, threaten, or otherwise violate others' legal rights, including but not limited to rights of privacy and publicity.
  3. Publish or post identifiable information about living people without their consent, or, in the case of people under 16, the consent of their parent or guardian. This includes (but is not limited to) a person's full name, location, contact information and photos or other content which identifies them or their likeness.
  4. Download or upload files that may damage the operation of another's computer, such as computer viruses, corrupt files, or similar software.
  5. Download or upload files that contain materials, including but not limited to software that violate the intellectual property, privacy, or publicity rights of others unless you own, control, or have been authorized to exercise such rights.
  6. Misrepresent or omit the origin or source of any file you download or upload.
  7. Download or upload files that do not contain the posted proprietary language, author attributions, and/or copyright, patent, or trademark notices.
  8. Distribute, disseminate, post, or publish any indecent, infringing, obscene, or unlawful information or material.
  9. Engage in any commercial purpose including but not limited to:
    1. Advertising or offering to sell any goods or services.
    2. Conducting contests or surveys.
    3. Distributing chain letters, or advertising with respect to any Ponzi scheme or pyramid scheme.
    4. Advertising or offering to sell any business opportunities, direct sales opportunities, employment, independent contractor positions, multi­level marketing opportunities, or securities.
  10. Post, send, or otherwise disclose confidential information, trade secrets, or other confidential and/or protected proprietary data of any entity or person, including but not limited WeHostels, or any of their affiliates.
  11. Download or upload files that you know, or reasonably should know, cannot be legally distributed through the Site or mobile applications.
  12. Upload, download, or otherwise export or re­export software from the Site: (1)to a national or resident of or into any country the U.S. has embargoed, including without limitation, Cuba, Iran, Iraq, Libya, North Korea, Syria, or Yugoslavia; (2) to anyone on the U.S. Treasury Department's Specially Designated Nationals list, or (3) to anyone on the U.S. Commerce Department's Table of Denial Orders.
  13. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
  14. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining WeHostels' prior written consent.
  15. Act as an agent or attorney in fact for any person who is not a member of your immediate household.
  16. Take any action that will or could impose an unreasonable or disproportionately large load on our infrastructure.
  17. Hold yourself out as an employee or representative of WeHostels or anyone affiliated with the WeHostels family of companies, websites or affiliates.
  18. Engage in any other conduct that is, or that WeHostels deems to be, in conflict with this Agreement. WeHostels forbids such Misuses, and access of the Site for any such Misuses or other similar purposes is an unauthorized use of the Site.

No Unlawful or Prohibited Use

As a condition of your use of this website and mobile applications, you agree that you will not use this website and mobile applications for any purpose that is unlawful or prohibited by these Terms and Conditions, or those of the suppliers of the products and services we sell. You also agree to reimburse us for any costs including legal fees that we incur if you do use this website and mobile applications for unlawful or prohibited purposes, including activities that violate tariffs for airlines whose services we sell.

Links to Third Party Sites

The website and mobile applications may contain links to other sites we don't own or control. We put them here for your information and use, but just because they appear on this site does not mean that we endorse their product or their presentation ­ in other words, we do not take any responsibility for what they do or do not do, sell or do not sell, say or do not say.

Use of the WeHostels Website and mobile applications

We reserve the right to deny any user access to this website and mobile applications or any area of this site without notice.

Software Available on This Site

Please note that all of the software, including without limitation all HTML code controls and software downloaded from both Apple App Store or Google Play Marketplace under the name 'Wehostels' contained in this Web site, is owned by WeHostels and/or our affiliates, and/or our suppliers and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Any software that is made available to download from this website and mobile applications is also the copyrighted work of WeHostels and/or its affiliates. Your use of the software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the software. You may not install or use any software that is accompanied by or includes a license agreement unless you first agree to the terms of that license agreement. For any software not accompanied by a license agreement, we hereby grant to you, the user, a limited, personal, nontransferable and nonexclusive license to use the software for viewing and otherwise using this website and mobile applications in accordance with these Terms and Conditions and for no other purpose. Don't give copies to people or try to sell it.

Privacy Policy

You agree that the terms of our Privacy Policy are acceptable to you. You don't expect anything more from us, and you won't do anything to violate the Privacy Policy yourself.

Liability Disclaimer

The information, software, products and services published on this website and mobile applications may include inaccuracies or typographical errors. Changes are periodically added to the information herein.

WeHostels, our affiliates and/or our respective suppliers may make improvements and/or changes in this website and mobile applications at any time. WeHostels, our affiliates, and/or our respective suppliers make no representations about the suitability of the information, software, products and services contained on this website and mobile applications for any purpose. All such information, software, products and services are without warranty of any kind. WeHostels, our affiliates and/or our respective suppliers hereby disclaim all warranties and conditions with regard to this such information, software, products and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non­infringement. In no event shall WeHostels, our affiliates, and/or our respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this website and mobile applications or with the delay or inability to use this website and mobile applications or for any information, software, products and services obtained through this website and mobile applications or otherwise arising out of the use of this website and mobile applications based on contract, tort, strict liability or otherwise, even if WeHostels, our affiliates, and/or our respective suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

You agree to indemnify, defend, and hold harmless, WeHostels, its affiliates, and their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Application from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of this agreement by you. WeHostels reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with WeHostels in asserting any available defenses.


This agreement shall be governed by, and construed and enforced in accordance with, the laws of The Commonwealth of Massachusetts, U.S.A., without regard to its conflicts of laws principles. The United Nations Convention on Contracts for the International Sale of Goods is expressly disclaimed. You hereby consent to this choice of law, and to the exclusive jurisdiction and venue of the state and federal courts located in the Commonwealth of Massachusetts, U.S.A., for all disputes arising out of or relating to this agreement and/or to the use of this website and mobile applications. Use of this website and mobile applications is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and WeHostels as a result of this agreement or use of this website and mobile applications. Our performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of our right to comply with law enforcement requests or requirements relating to your use of this website and mobile applications or information provided to or gathered by WeHostels with respect to such use.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth herein, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Any waiver (express or implied) by either party of any breach of this Agreement shall not constitute a waiver of any other or subsequent breach. This Agreement constitutes the entire agreement between you and WeHostels, with respect to this website and mobile applications and it supersedes any and all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and WeHostels, with respect to this website and mobile applications. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved.

Booking Through our Partners

WeHostels offers users the ability to book travel with some of our third­party travel partners through the WeHostels Service offered on our mobile applications. If you use a booking feature that's powered by one of our travel partners, we collect your payment information and pass it on to the travel partner to process the transaction, consistent with our Privacy Policy. We don't complete the transaction or process your payment—the travel partner does. You understand and agree that if you encounter any problems with the transaction or with the reservation you book in that transaction, you must resolve your dispute with the travel partner, not with WeHostels, and your sole remedy, including any refund, lies with the travel partner, not with WeHostels.

Additional terms, provided by the travel partner, apply to your transaction or other use of the booking feature powered by that partner, and you acknowledge and agree to be bound by those additional terms. Please carefully read the applicable terms here:

You understand that the applicable partner's terms govern your booking transaction, and that in the event of any material conflict between those terms and this Agreement with respect to your booking transaction or other use of the booking feature, those terms shall prevail. WeHostels has no control over its third­party travel partners and is not responsible for their terms, their privacy, data security or other practices, their performance, or their content, advertising, or other materials they may provide to you, whether or not provided through the Service.

Every booking or other order accepted is subject to the terms, conditions, tariffs and regulations imposed by the rail, shipping, bus, car rental, car insurance, airline, or other companies, firms, or persons concerned. Travelers are responsible for ensuring that they have all necessary travel documents and visas.

Amendments & Cancellation

Amendment and cancellation policies differ per hotel please see your booking confirmation email for details of your booking provider and confirmation reference. Please contact us if you need your booking email resent.


  1. WeHostels may link to/from the website and mobile applications operated by third parties. WeHostels do not control or have any responsibility for these sites and will not be held accountable for any information, software or content placed on other website and mobile applications or blogs. If anything is to your distaste please contact us immediately.
  2. If any provision in these Terms and Conditions is agreed to be unenforceable by both parties the provision will be modified by WeHostels. All other provisions in this Agreement will remain in full effect. 3. WeHostels reserves the right to change the Terms and Conditions at anytime without written notice. If written notice is not given, this shall not affect the terms of service agreed to by you, the end user at the time of booking.
  3. WeHostels's failure to uphold any of the terms laid out in this document does not waiver any of the terms or rights of either party.
  4. These Terms and Conditions constitute the entire agreement between you, the end user and WeHostels, and precede any other agreement, be it verbal, by email or written. A version of these terms will always be visible on the WeHostels website and mobile applications.


  1. Content on the WeHostels website and mobile applications including images, software, graphics and text are protected by international copyright law. Our content may not be used by any person without express written consent from WeHostels.
  2. WeHostels do their up most to ensure our content is correct but cannot guarantee that it is completely free of fault and WeHostels does not accept any liability for any oversight or error on the WeHostels platform. Any violation of the WeHostels website and mobile applications, content or software may result in severe legal action. Please contact us if something is found to be incorrect.
  3. WeHostels makes all reasonable efforts to ensure the security of your credit/debit card details but will except no responsibility for any damage or losses in connection with this use, subject only to any statutory rights that you may have.
  4. WeHostels has taken steps to ensure that personally identifiable information collected is secure, including limiting the number of people who have physical access to our database servers as well as electronic security systems and password protections, which guard against unauthorized access.

This agreement shall commence on selection of the Terms and Conditions check box. This serves as the end users electronic signature and states that they are in agreement with all the Terms and Conditions laid out in this agreement.